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FAQs

 

How can I pay for the products?

Here at AFA, we try to make things as easy as possible for you, that's why we have offered a few different ways of payment. The first is through Shopify payments, whereby you can use any credit/debit card. The second is Paypal express checkout, and the third is Apple pay.

 

How long will it take for my products to be shipped?

We have a 2-day handling time, but we will always aim to get it shipped out on the same day and if that's not possible, early the next day. 

 

How soon should I expect my delivery?

If you have ordered express, it will be 1-2 working days. If you have ordered international shipping, delivery time can vary on what country you are ordering from. Europe is generally 3-5 working days and United States is around 7-10 working days.

 

How can I get a refund?

Any quires regarding returns, we advise you to check our "Refund Policy" in our footer menu, or you can email us at info@absolutefitnessapparel.com

 

I've not received my parcel?

If this is the case, email us immediately at info@absolutefitnessapparel.com  

If it is a case of it being lost in transit, we will send you out a new one whilst we work on sorting out the lost product, so there are no delays on your end. 

 

My payment has failed...

If for any reason, your payment does not appear to go through, check with your bank as to why this is, if they advise you to speak to us, then email us and we can try to resolve the issue as quickly as possible for you. 

 

I will not be home upon delivery...

If there are any circumstances at all in regards to the delivery of the product, let us know in the additional comments section during checkout, and we can inform the courier of this and make necessary adjustments to make it as easy as possible for you. 

 

For any other queries do not hesitate to email us at info@absolutefitnessapparel.com